Cold radiators, no hot water or a boiler that keeps locking out? We provide boiler repair in Kitchener for combi, condensing and standard hot water systems, plus boiler installation in Kitchener when it's time for a new, more efficient unit.
Heating season ready
Repair, service & new installs
A cold house in January can't wait until Monday. We take boiler no heat repair Kitchener calls day and night. If you searched 24/7 boiler repair near me, run through the four checks below first, because sometimes the fix is simple. If the heat still won't come on, call and we'll book boiler repair in Kitchener and talk you through what to do until the technician arrives.
Leave the house with everyone, including pets, and call 911 or your gas utility's emergency line from outside. Don't call a plumber first and don't go back in. Once responders say it's safe, we'll inspect the boiler and its venting.
No CO alarm? Check these 4 things before you call
Make sure it's set to Heat and a few degrees above room temperature. If the screen is blank, replace the batteries.
Boilers have a service switch that looks like a light switch, usually near the unit or at the top of the basement stairs. Check that it's on and the breaker hasn't tripped.
Most home boilers sit around 12–15 psi when cold. If the needle is near zero, the system is low on water. Don't top it up yourself if you're unsure how.
Snap a photo of any code or blinking light on the display. You can press reset once. If it locks out again, stop and call us.
Boilers usually give warning signs before they quit completely. If you notice any of these, book boiler repair in Kitchener before a small fault turns into a mid-winter breakdown. Whether you searched boiler repair near me or gas boiler repair near me, we'll find the cause and explain your options before any work starts.
Some or all rooms won't warm up
Combi heats the house, but taps run cold
Gauge drops below normal or keeps falling
Banging, gurgling or whistling sounds
Water under the boiler or around pipes
Boiler lights, then shuts off
Display shows a fault or keeps locking out
Turns on and off every few minutes
From a quick fix to a full system swap, our boiler repair Kitchener team handles every part of a hot water heating system: the boiler, the pumps and valves, and the loops that carry heat through your home.
Cold radiators, lockouts, leaks or a pump that won't run? We track down the fault and fix it, often in a single visit when the part is on hand. Searching boiler repair near me on a cold night? We answer 24/7.
Our boiler installation Kitchener service starts with sizing the boiler to your home, not guessing from the old unit. We handle the venting, piping and controls, then start it up and show you how everything works.
When an old boiler costs more to keep running than to replace, we remove it and fit an efficient new unit sized for your home.
A yearly tune-up keeps the boiler safe, efficient and less likely to fail in January. Searching boiler service near me? Book before the heating season.
Radiators, baseboard heaters and radiant floor loops, plus the circulator pumps and zone valves that move heat to each room.
One compact, wall-mounted unit for both heat and on-demand hot water. A good fit for smaller Kitchener homes short on basement space.
Not every breakdown means a new boiler, and not every old boiler is worth fixing. This is the checklist we go through before recommending one or the other.
The boiler is sound and the fault is fixable
The boiler is under 15 years old
It's a one-off fault: a pump, igniter, valve or sensor
Replacement parts are still available
The house heats evenly once it's running
No water is leaking from the boiler body itself
Most boiler replacement Kitchener calls we get start with one of these
The boiler is 15–20 years old or more
It breaks down every heating season
Gas bills keep rising with no change in how you use it
The heat exchanger is cracked or the boiler itself is leaking
Parts are discontinued or hard to find
The right boiler depends on the size of your home, how much hot water you use and the space you have. Before any boiler installation in Kitchener, we look at all three. If you're comparing options for a new boiler installation near me, here's how the main types differ.
High Efficiency
Condensing boilers capture heat from their own exhaust that older models send up the chimney. Searching condensing boiler installation near me? Most new combi and system boilers are condensing too, so you get the efficiency either way.
Best for: replacing an old, inefficient boiler and cutting gas use
Space-Saver
One compact, wall-mounted unit heats your home and your tap water on demand, with no separate tank. Many of our combi boiler installation Kitchener jobs replace an old boiler and a water heater in one go.
Best for: small to mid-size homes with one or two bathrooms
Larger Homes
A heat-only boiler paired with an indirect hot water tank handles several showers at once and multiple heating zones. Need boiler installation near me for a bigger house? This is usually the setup we recommend.
Best for: larger homes, three or more bathrooms, multiple zones
We work on the residential boiler brands you'll find in most Kitchener homes, from new wall-mounted combis to older cast-iron units. We diagnose faults, handle maintenance and check parts availability for your exact model.
We service most residential boilers, including many older and discontinued models. Call with the brand and model number from the rating plate, and we'll check what's needed before we come out.
(226) 639-6783Brand names and logos belong to their respective owners. NeoDrain is an independent service company and is not affiliated with these manufacturers.
A yearly visit catches small problems before they leave you without heat in January, and keeps the boiler running safely and efficiently. Every boiler service Kitchener homeowners book with us follows the same 8-point checklist. Searching boiler maintenance near me or a boiler tune up near me? This is what's included.
Before the first cold snap
September and October give you time to fix anything we find before you need the heat. Looking for boiler service near me? Book early and skip the winter rush.
Clean the burner, check the flame and igniter
Inspect for scale, corrosion and cracks
Test and adjust to the right range
Check the air charge so pressure stays stable
Test that it opens and seals properly
Check for blockages, leaks and proper draft
Test combustion and check for CO around the boiler
Check flow, noise and connections
Hot water heating doesn't stop at the boiler. Cold patches on the floor, noisy pipes or one zone that never warms up usually point to the pumps, valves or loops that carry the heat. Our hydronic heating repair covers the whole system, so boiler repair in Kitchener and the loops it feeds are handled by one team.
Uneven heat in one room or zone, often from trapped air or a stuck valve.
Gurgling pipes and half-cold radiators. We purge the loops and fix where the air gets in.
A failed circulator or a stuck zone valve keeps heat from reaching part of the house.
Sludge and scale build up over the years. Flushing the loops restores flow and even heat.
Need radiant floor heating repair or hot water boiler repair near me? Tell us which rooms are cold and we'll trace the problem from the boiler to the floor.
A closer look at boiler repairs, combi boiler installations and routine heating system maintenance in Kitchener homes.
Problem
Boiler was running, but hot water wasn't circulating properly through the radiators.
What We Did
Inspected the circulator, repaired the faulty connection and restored heating flow.
Problem
Aging boiler and water heater needed replacing in a limited basement utility space.
What We Did
Installed a wall-mounted combi boiler, connected heating and hot water lines, and tested operation.
Problem
Condensing boiler was due for its annual inspection before the heating season.
What We Did
Inspected internal components, cleaned accessible parts and checked boiler performance.
Searching boiler repair near me or a boiler technician near me with the house getting colder? Tell us what the boiler is doing and we'll take it from there.
(226) 639-6783Experiences with emergency boiler repairs, heating problems, boiler replacements and new hydronic heating installations in Kitchener homes.
"Our boiler stopped heating the house on a freezing January evening. The radiators were getting cold and we couldn't get the system to restart. NeoDrain came out, checked the controls and found a faulty circulation pump. They replaced it and made sure hot water was moving through the radiators again. Very relieved we didn't have to spend the night without heat."
Callum Fraser
January 19, 2026
"The boiler was running, but two radiators upstairs barely warmed up. We kept turning the thermostat higher without much improvement. The technician checked the heating loop, removed trapped air and corrected a circulation issue. The rooms heat much more evenly now. Appreciated that he explained what was happening instead of suggesting a new boiler."
Anouk Tremblay
February 12, 2026
"Our old gas boiler had become unreliable and needed repairs almost every winter. We decided to replace it with a modern high-efficiency unit. The team explained the sizing, venting and installation requirements before starting. The new boiler takes up less room, runs quietly and keeps the house comfortable. The installation was organized and the utility room was left tidy."
Evander Whitmore
March 6, 2026
"The pressure gauge on our boiler kept dropping, and we had to top up the system more often than usual. I was worried there might be a leak somewhere under the floors. NeoDrain checked the expansion tank and found it wasn't maintaining pressure properly. They fixed the issue, tested the system and showed me what pressure range to watch for."
Seraphina Nowak
April 22, 2026
"We noticed a small puddle underneath the boiler in our basement. It wasn't a lot of water, but it kept coming back. The plumber traced the leak to a worn connection on the heating return line. He replaced the fitting, checked the surrounding pipework and tested the boiler afterward. Everything has stayed dry, and there was no pressure to replace the whole system."
Lucien Bellerose
September 17, 2026
"We had a combi boiler installed while updating the heating system in our older home. There wasn't much space in the utility room, so getting the layout right mattered. The technicians installed the new unit, connected the heating and domestic hot water lines, and walked us through the controls. The system has been working well, and we're happy with the extra space."
Iona MacIntyre
October 8, 2026
Straight answers to the questions homeowners ask us most about repairs, new boilers and yearly service.
Check that the thermostat is set to Heat, the boiler's service switch and breaker are on, and the pressure gauge isn't near zero. Note any error code and try one reset. If the boiler still won't fire or locks out again, stop there and call. If you're searching boiler repair near me late at night, we answer 24/7. If a CO alarm is sounding, leave the house and call 911 first.
Yes. In Ontario, work on gas boilers must be done by a gas technician registered with the TSSA. Our technicians are TSSA-certified gas technicians, so repairs, installs and annual service on gas boilers are done to code.
Once a year. Most manufacturers require annual maintenance to keep the warranty valid, and a yearly check catches worn parts and venting problems before winter. For boiler service in Kitchener, September and October are the best months to book, before the heating season gets busy.
A combi is usually a great fit for small to mid-size homes with one or two bathrooms. It heats the house and your tap water on demand, so there's no separate tank. Larger homes where several showers run at once are often better served by a system boiler with an indirect tank. Before any boiler installation Kitchener homeowners book with us, we look at your hot water use and recommend the right setup.
Most modern boilers last around 15 to 20 years with regular service, and older cast-iron units can go longer. Water quality, how well the system was installed and whether it's been maintained every year all make a big difference.
A straightforward replacement usually takes one to two days. Switching to a combi, moving the boiler or adding new venting can take longer. If you're comparing quotes for boiler installation near me, we'll give you a clear timeline after we see the space.
Yes. We work on the boiler, the manifold, circulator pumps, zone valves and the loops themselves. Cold spots, slow warm-up and noisy pipes are usually caused by trapped air, a failed pump or sludge in the loops, and all of them can be fixed without tearing up the floor.
Yes. If you're searching propane boiler repair near me or oil boiler repair near me, we service both. We also handle propane boiler installation in Kitchener homes without a natural gas line, and oil to propane boiler conversion when an old oil system is ready to go.
No heat? We answer 24/7
Boiler repair, annual service and new installs
Boiler acting up, due for its yearly service, or thinking about a new combi? Send us your details and we'll call you back to book a visit. If the house has no heat right now, don't wait for a callback: call (226) 639-6783.
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